Cookies Policy

Introduction

This Cookies Policy explains how Fordeer Commerce ("we", "us", or "our") uses cookies and similar technologies when you visit our website at https://fordeercommerce.io and use our Shopify applications and services.

By using our website and services, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or refrain from using our website and services.

This policy is part of our broader Privacy Policy and should be read in conjunction with our Terms and Conditions.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be either "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

We use both session and persistent cookies to enhance your experience on our website and to provide our Shopify applications with necessary functionality.

How We Use Cookies

We use cookies for several purposes, including:

  • Providing essential website functionality
  • Analyzing how our website is used to improve user experience
  • Remembering your preferences and settings
  • Providing personalized content and advertisements
  • Ensuring the security of our services
  • Supporting our Shopify applications and integrations

The specific cookies we use depend on the services you use and how you interact with our website and applications.

Types of Cookies We Use

We use different types of cookies for different purposes. Below we explain the main categories of cookies we use:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Examples of essential cookies we use:

  • Authentication cookies to keep you logged in
  • Security cookies to protect against fraud and abuse
  • Session cookies to maintain your shopping cart
  • Load balancing cookies for website performance

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

We use analytics cookies to:

  • Track which pages are most popular
  • Understand how users navigate our website
  • Identify and fix technical issues
  • Improve website performance and user experience
  • Analyze the effectiveness of our marketing campaigns

We use Google Analytics and other analytics services that may place cookies on your device. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and login information.

Functional cookies help us:

  • Remember your language and region preferences
  • Save your login credentials (with your consent)
  • Remember your app settings and configurations
  • Provide personalized content and recommendations
  • Maintain your session across different pages

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Marketing cookies help us:

  • Show you relevant advertisements
  • Measure the effectiveness of our marketing campaigns
  • Limit the number of times you see the same ad
  • Provide social media features and content
  • Analyze the performance of our marketing efforts

You can opt out of marketing cookies through your browser settings or by using the opt-out tools provided by advertising networks.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics and deliver content on and through our website.

Third-party services we use include:

  • Google Analytics: For website analytics and performance monitoring
  • Shopify: For e-commerce functionality and app integration
  • Stripe: For payment processing and security
  • Intercom: For customer support and chat functionality
  • Mailchimp: For email marketing and newsletters
  • Facebook Pixel: For advertising and conversion tracking

These third-party services have their own privacy policies and cookie policies. We encourage you to review their policies to understand how they use cookies and your data.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • Block all cookies
  • Block only third-party cookies
  • Delete existing cookies
  • Set your browser to ask for permission before setting cookies
  • Set your browser to automatically delete cookies when you close it

Please note that if you choose to block cookies, some features of our website and applications may not function properly.

Opt-Out Options

For specific types of cookies, you can opt out through the following methods:

  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on
  • Advertising Networks: Visit the Network Advertising Initiative (NAI) website
  • Social Media: Adjust your privacy settings on social media platforms
  • Email Marketing: Use the unsubscribe link in our emails

You can also contact us directly to request changes to your cookie preferences or to opt out of specific types of tracking.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the bottom of this policy
  • Notify you of significant changes through our website or email
  • Provide you with an opportunity to review and accept the changes
  • Continue to respect your cookie preferences

We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy.

Contact Us

If you have any questions about this Cookies Policy or our use of cookies, please contact us:

Email: privacy@fordeercommerce.io
General Support: support@fordeercommerce.io
Website: https://fordeercommerce.io
Address: Ha noi, Vietnam

You can also contact our Data Protection Officer for privacy-related inquiries at dpo@fordeercommerce.io.

Last updated: August 2, 2025